Providence Health & Services Prov AIR Manager in Portland, Oregon


Providence is calling a Prov AIR Manager for our new Behavioral Health Assessment, Intake and Referral (AIR) program at Providence Portland Medical Center in Portland, OR.

Prov AIR is being developed to help ease the way of our patients moving from emergency services into the appropriate level of care, which may include inpatient psychiatric services. This program manager will be responsible for developing collaborative relationships with the Providence Inpatient Units as well as various community partners. This program will be open 24/7 with about 6 master's level clinicians who will be performing bed board management, assessments for appropriate level of care, insurance pre-authorizations and coordination of transitions.

In this position, you will:

  • Be accountable for directing the Assessment and Referral activities at all regional inpatient psychiatric facilities.

  • Provide direction to the Assessment Intake & Referral Team in the provision of psychiatric assessment services, including clinical evaluations, crisis intervention, and referrals.

  • Interface closely with the medical staff, fellow department management and administration, treatment teams, external case managers, managed care organizations, and functions as a liaison with other hospital intake departments.

  • Manage contracted services to respond to information, screening, payer verification, scheduling, referral and day and after hours call coverage for ambulatory services in the Oregon (OR) region.


Required qualifications for this position include:

  • Master’s degree from an accredited college or university in social work, psychology, mental health or a related field

  • 5 years of direct clinical experience in a psychiatric or mental health setting

  • 2 years of experience managing similar assessment, intake and referral functions for acute psychiatry services

  • Experience in successfully supervising/managing employees in a 24/7 environment

  • Experience managing third-party vendor relationship/contracts

  • Working knowledge of the Addiction & Recovery field and experience in clinical interviewing, patient assessment, family motivation, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds

Preferred qualifications for this position include:

  • Clinical licensure with the state of Oregon in applicable field (i.e. LCSW, Ph.D, etc)

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Mental/Behavioral Health

Location: Oregon-Portland

Req ID: 159914