Providence Health & Services RN - Director Regional Quality Management in Portland, Oregon


Providence is calling a Director of Regional Operations for our Quality Management department to work at our Groth Building in beautiful Portland, OR.

In this position, you will:

  • Be responsible for strategic leadership and overall successful operation on behalf of the Executive, Oregon Region Quality Management and Medical Staff Services (ORQMMSS).

  • Provide guidance to strategic planning, prioritization, and development of operational initiatives, implementation, and evaluation of initiatives and projects to ensure effective use of resources.

  • Serve to coordinate the activities within the Division in all domains, including Accreditation, Infection Prevention, Patient Safety, Quality/Risk/Medical Staff Services, Utilization Management, and Clinical Documentation Improvement.

  • Represent regional leadership to engage management and staff to work together to improve the quality, reliability, and safety of patient care.

  • Serve as liaison to external agencies such as the Join Commission, Livanta, Oregon Health Authority, and the Center for Medicare and Medicaid Services.

  • Provide leadership to and management of the Linguistics/ ADA Program Manager and on call staff for Quality Management/Medical Staff (QM/MS).

  • Provide direct mentoring and training for the QM/MS Services Directors and members of their teams, the Clinical Project Managers, and the Clinical Data Abstractor Team.


Required qualifications for this position include:

  • Bachelor of science in nursing (BSN)

  • Current, unencumbered license as Registered Nurse (RN) in the state of Oregon

  • Masters’ Degree in Nursing, Hospital -or- Business Administration

  • 10 years of hospital experience, including knowledge of management principles, facilitation and project management

  • 5 years of leadership experience in Quality Management/Medical Staff Organizations .

  • 5 years of healthcare management experience in a multi facility health system with leadership roles in Medical Staff/Physician Organizations and Quality/Risk Management

  • Planning and budgeting skills

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: Oregon-Portland

Req ID: 153641