Providence Health & Services Business Systems Analyst 3 in Beaverton, Oregon


Providence is calling an Business Systems Analyst 3 to Providence Health Plan in Beaverton, OR.

In this position, you will:

  • Be responsible for coordinating with vendors, partners, architects, project management, other caregivers within their agile team and throughout the company to facilitate meetings, manage structured email correspondence and organize virtual sessions to elicit and document requirements of various types for initiatives supporting all departments within Providence Health Plans (PHP).

  • Utilize Specific, Measurable, Attainable, Realistic, and Timely (SMART) criteria and balancing productive skepticism with scrutiny.

  • Provide periodic mentorship to other caregivers on how to analyze current and proposed processes, document deltas, provide project support, troubleshoot reports/extracts, create well-formed user stories in TFS, collect / organize / document user feedback as well as develop supporting documentation including but not limited to process workflows, mapping documents, security configurations, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages.

  • Collaborate closely with Quality Assurance Engineers, taking the lead when necessary to lead the creation of test plans, test scripts, test data, communication plans, bugs and report outs.

  • Perform duties as a member of a Scrum or Kanban agile team where they will be responsible for adhering to team agreements, attending team ceremonies, proactively contributing to ensure team successfully completes all commitments each sprint and advocating for team to continuously work to improve velocity and quality each sprint. Be expected to work on-call and provide afterhours support duties

  • Possess an understanding of Providence Health Plans and the Information Services departmental goals, strategies, roadmap and to perform all duties in a manner that promotes the team concept and reflects Providence’s mission, philosophy, and core values of respect, compassion, justice, excellence and stewardship.


Required qualifications for this position include:

  • Bachelor degree -and- 4 years of industry related experience -or-

  • Associate degree(s) -and- 6 years of industry related experience -or-

  • 8 years of industry related experience

Preferred qualifications for this position include:

  • Demonstrated advanced knowledge of multiple Facets subsystems

  • Demonstrated experience taking leadership role in addressing system related issues

  • Demonstrated experience using LEAN techniques in analyzing requirements for potential automation.

  • Demonstrated expertise with Affordable Care Act (ACA) / Centers for Medicare and Medicaid Services (CMS) regulatory requirements, processes and reconciliation

  • Demonstrated expertise with one of the following critical business areas:

  • McKesson Vital/Clear Coverage

  • Health Insurance Portability and Accountability Act Electronic Data Interchange (HIPAA EDI) and Health Level 7 (HL7) transactions

  • Microsoft Customer Relationship Management (CRM) (Sales cycle: quote, apply, pay, enroll, renew)

  • Enterprise Data Warehouse/ Operational Data Store

  • Microsoft SQL Server Integration Services (SSIS) /SSRS business intelligence tools

  • Truven treatment cost estimator or Edgeserver

  • Benefit Focus Platform

  • Microsoft Team Foundation Server (TFS) and Microsoft Test Manager (MTM)

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Health Plans

Location: Oregon-Beaverton

Req ID: 180113