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Providence Scrum Master 1 (FTE 1.0, Days) in Beaverton, Oregon


Providence St. Joseph Health is calling a Scrum Master 1 (Full-Time, Day Shift) to our location in Beaverton, OR or Renton, WA..

We are seeking for a Scrum Master 1 who will serve the Performance Analytics team under Physician Enterprise. Teams consist of staff with business analysis, software development, engineering, production operations and/or quality assurance backgrounds. The Scrum Master is a key partner to business sponsors and owners in delivering value. The Scrum Masters role is to create an environment for the Agile team to be self-organizing and high performing, where delivering value to the customer is the highest priority. Servant Leadership is a critical skill, as the Scrum Master is charged with removing impediments and barriers to a team's success. The Scrum Master must keep apprised of the strategic objectives of PHP set forth by Administrative, Strategy and Operations Councils, monitor the value production of the team and communicate value/status to customers. PHP Agile teams serve the organizations customers and ministries. Agile teams may do work as part of a Project Management initiative. Each IS employee is expected to possess an understanding of the Providence Health System and Information Services goals and strategies.

In this position you will have the following responsibilities:

  • A Scrum Masters job is to develop and facilitate a high performing technical team. This skill may be developed over time that is in sync with the team and the organization, with a focus on realization of the following skills/duties.

  • Strongly serving and supporting the Product Owner and Development Team in their quest to delight customers.

  • Guiding the team and organization on how to use Agile/Scrum or Kanban practices and values with a focus on Mission and Values.

  • Removing impediments or guiding the team to remove impediments.

  • Facilitating discussion, decision making, and conflict resolution.

  • Effective communication to facilitate meetings and perform presentations to senior management, vendors, staff, managers, and customers.

  • Responsible to communicate progress on quarterly roadmaps weekly and present to senior leadership upon request.

  • Producing relevant status reports on time and with use of standard PHS IS reporting mechanisms and tools.

  • Create and/or utilize team metrics to guide team performance and continuous improvement.

  • Collaborate with multiple teams as demonstrated by coordinating cross team dependencies via direct communication with other scrum masters and through scrum of scrum meetings.

  • Ensure risks to completion of sprints or quarterly road maps are communicated quickly with recommended mitigation.


Required qualifications for this position include:

  • Bachelor’s Degree in Marketing, Communications or related field, -OR- equivalent education/experience.

  • Software development/integration experience.

  • Work experience demonstrating the communication, organization, and servant leadership skills that would be required of a successful scrum master.

  • Experience in a healthcare setting.

  • Has taken a leadership role in addressing system related issues.

  • Experience working with Agile Development teams to deliver products for the business.

Preferred qualifications for this position include:

  • First level Scrum Master Certification (CSM, PSM I, or PHP IS approved equivalent) within 1 year of hire.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management (Non-Clinical)

Location: Oregon-Beaverton

Req ID: 283742