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Providence Senior Manager, Health Equity in Beaverton, Oregon

Description:

Providence St. Joseph Health is calling a Senior Manager, Health Equity to our location in Beaverton, OR.

We are seeking a Senior Manager, Health Equity to partner with internal stakeholders and external partners to develop and implement Health Equity strategies targeted at reducing health disparities across the Providence Health Plan membership. This role serves as the leader who ensures company programs and strategies are inclusive of Health Equity principals that drive better outcomes and service for all PHP members.

This position leads and facilitates the development, planning, management, and coordination of various Health Equity initiatives. The Senior Manager is responsible for maintaining strategic business relationships and is the point of contact for business partners, consultants and vendor relationships used to execute on the vision of Health Equity for all. This position is data driven, responsible for establishing outcome metrics tied to program deliverables that reflect the performance of new, innovative strategies to improve health outcomes for all members. The Senior Manager will represent the Health Plan in various settings, presenting the commitment, programs and improvements the Health Plan has set forth in relation to Health Equity, as well as demonstrate a keen sense of cultural competence and understanding of social and racial factors that may impact individuals' ability to access and receive needed healthcare disproportionately. The Senior Manager will demonstrate the Mission and Core Values of Providence in all facets their work.

In this position you will have the following responsibilities:

  • Lead and partners with key internal stakeholders to develop and implement Health Equity initiatives to improve health outcomes for all PHP members.

  • Develop and maintain a Health Equity Plan that’s aligned with our Mission, the needs of those we serve and State and Federal administrators such as CMS and the Oregon Health Authority.

  • Lead steering teams and work groups to set the vision, identify opportunities and solutions, monitor outcomes, implement process improvements, provide oversight and track the work.

  • Lead and collaborate with provider, community and business partners, vendors and other stakeholders to implement innovative and targeted solutions to reduce health disparities.

  • Identify training opportunities for caregivers and provider partners that promote improvements in understanding and translating health equity issues driven by race, ethnicity, language, cultural and other social factors.

  • Participate in Health Plan oversight committees, prepare and present the Health Equity Plan, strategies, work initiatives and outcomes across multiple settings including the Health Plan oversight committees, PSJH – Population Health Division, as well as to various clients.

  • Collaborate with internal stakeholders to insure vendor partners are actively addressing health inequities in accordance with the Health Equity Plan. Manage vendor relationships where appropriate.

  • Analyze and recommend re-engineering solutions to improve processes and documentation to reduce unconscious bias.

  • Assist and lead where appropriate, Health Equity-centered advisory councils and committees.

  • Work closely with Quality, Care Management, Clinical Analytics and other teams to evaluate gaps in care and implement plans to improve care, access and service to all.

  • Manage staff; interviews, hire, coach, train and develop performance standards and conduct performance and development plan evaluations as needed.

  • Demonstrate a poised and professional demeanor that aligns with PSJH’s Mission and Core Values.

  • Other duties as assigned.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Business Administration, Healthcare Administration, Social or Health Sciences or closely related field.

  • 8 years progressive leadership experience working in or with a managed care or health care organization or similar field.

  • 5 years proactive efforts towards health equity, diversity or inclusion demonstrating health equity principles.

  • 3 years demonstrable project management, program management and business analysis experience.

Preferred qualifications for this position include:

Master's Degree in Healthcare Administration, Public Health, Business Administration or related field or other advanced degree or relevant work experience and career advancement in a similar role.

Training in one or more of the following: Lean, Agile, six Sigma and Change Acceleration Process (CAP).

2 years change management experience, trained or versed in Lean principles and methodologies.

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Oregon-Beaverton

Req ID: 270732

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