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Providence Community Health Worker 2 in Portland, Oregon

Description:

Providence is calling a Community Health Worker 2 - Utilization Review Quality Management (1.0 FTE, Days) to

Providence Office Park Portland in Portland, OR.

Due to Covid precautions the position will currently work remotely when not working in the community or supporting

patients during their appointments. Our Communinty Health workers typically support patients in specific geographical

communities (example would be East Side Portland metro or West Side Portland metro).

We are seeking a Community Health Worker 2 - Utilization Review Quality Management who will serve as a liaison/ link/

intermediary between health/social services and the community to facilitate access to services and improve the quality

and cultural competence of service delivery. CHWs also build individual and community capacity by increasing health

knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling,

social support and advocacy (American Public Health Association, 2008). The will also work as part of a care team to

effectively address the needs of patients in a collaborative, patient driven manner. The CHW has a good understanding of

the various Providence and community based resources and can advise patients on how to best take advantage of these

resources. It will support the Proactive Outreach Team (POT) which provides multi-disciplinary, trauma-informed care

coordination for high risk, vulnerable Providence Medical Group (PMG) patients and their families. The POT provides

short-term, intensive support, advocacy and empowerment. This mobile team of nurses and social workers work to

improve primary care access for patients suffering from many combinations of physical and mental health needs, as

well as social barriers that impact health. Apply Today! Applicants that meet qualifications will receive a text with some

additional questions from our Modern Hire system

In this position you will have the following responsibilities:

  • Assist patients in identifying and navigating to and through various health and social resources that will help patients

achieve health outcomes

  • Work as part of a collaborative care team to achieve optimal quality, cost and patient experience outcomes

  • Collaborate with patients, clinical staff cross a variety of areas within Providence, and community partners to empower

patients in securing the services and supports they need in a longitudinal model of care

  • Record activities in appropriate electronic records to fulfill requirements of measurement, coordination, payment and

documentation

  • Provide project management to ensure the successful implementation of patient self-screening for health related social

needs across appropriate settings of care

  • Participate in regular meetings of Community Care Coordinators, and in the CHW Community of Practice

We are seeking a Community Health Worker 2

CHWs are front-line public health workers who are trusted members of and/ or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/ link/ intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. CHWs also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy (American Public Health Association, 2008).

The Providence CHW works as part of a care team to effectively address the needs of patients in a collaborative, patient driven manner. The CHW has a good understanding of the various Providence and community based resources and can advise patients on how to best take advantage of these resources. It will support the Proactive Outreach Team (POT) which provides multi-disciplinary, trauma-

In this position you will:

o Assists patients in identifying and navigating to and through various health and social resources that will help patients achieve health outcomes.

o Works as part of a collaborative care team to achieve optimal quality, cost and patient experience outcomes.

o Collaborates with patients, clinical staff cross a variety of areas within Providence, and community partners to empower patients in securing the services and supports they need in a longitudinal model of care.

o Records activities in appropriate electronic records to fulfill requirements of measurement, coordination, payment and documentation.

o Provides project management to ensure the successful implementation of patient self-screening for health related social needs across appropriate settings of care.

o Participates in regular meetings of Community Care Coordinators, and in the CHW Community of Practice.

Qualifications:

Required qualifications this position include:

Education:

H.S. Diploma or GED

License/Certification:

o Current Community Health Worker Certification by the State of Oregon.

o Current driver's license.

Experience:

Credible experience in project management.

3 years Work experience with healthcare and/or helping professions.

Preferred qualifications for this position include:

Education:

License/Certification:

o Current Community Health Worker Certification by the State of Oregon.

o Current driver's license.

Experience:

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work

environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team

member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our

patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees

create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor,

introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and

updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their

concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision

is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our

award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the

Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of

Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our

many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Social Work

Location: Oregon-Portland

Req ID: 295615

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