Job Information

Providence Director, Clinical Operations - Providence Heart Institute in Portland, Oregon

Description

The Clinical Operations Director is responsible for leadership and overall management of operations of the Oregon Providence Heart Institute service lines, in collaboration with the Medical Director, executive director and physician leadership. The Director develops and implements patient care systems to assure cost effective, high quality, coordinated, patient focused care and other services necessary to meet the strategic, operational and financial goals of the Providence Heart Institute. The Director builds relationships resulting in compassionate and committed teams within clinical operations and with all stakeholders. Directs activities in a manner which is consistent with Providence Core Values, standards of care, mission, and goals. The Director will actively collaborate with other leadership divisions/teams to achieve desired outcomes for clinical operations.

Essential Functions:

  • Provides overall operational direction and leadership to the Oregon Providence Heart Institute service lines. Assures compliance with the laws, rules and standards of regulatory bodies and accreditation agencies.

  • Actively collaborates with physician leadership and governance committees associated with service line in defining strategies, operational direction, productivity and efficiency measures and continuous improvement programs to achieve the goals of the service line.

  • Provides relevant operational feedback to and from providers, managers, hospital and program administrators and staff involved in clinic operations and programs so as to influence strategic and tactical program modifications and changes in direction.

  • Hires, trains, guides, evaluates and provides leadership and direction for managers in the service line to support the day-to-day operations of clinics and programs, including supplies, staffing, facilities, information systems, and scheduling.

  • Accountable for overall operating and financial success of assigned clinics and programs, working with departmental fiscal and budget committee leadership, Develops goals and annual operating budgets for assigned clinics and programs, and assures that the individual clinics and programs are operated within budget guidelines, meet stated objectives and performance targets.

  • Develops and participates in budget/space/capital planning related to operating and capital budgets.

  • Monitors and performs financial reviews with physicians and clinics on clinic budgets, including revenue, payer mix, productivity and expenditures.

Minimum Required Qualifications:

  • Bachelor's Degree in Health Care, Business, Economics, or related field.

  • 7 years of management or administrative experience in health care, preferably in an integrated health system with an in-depth knowledge of healthcare clinical operations, revenue cycle management and finance.

  • Supervisory experience in a matrix structured organization.

Preferred Qualifications:

  • Master's Degree

  • Specific experience in directing cardiovascular clinical operations.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 121189
Company: Not Applicable
Job Category: Clinical Administration
Job Function: Clinical Support
Schedule: Full time
Shift: Day
Career Track: Leadership
Department: 5013 PMG CP GENERAL ADMINSTRATION
Address: OR Portland 9205 SW Barnes Rd

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.