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Providence Health & Services Laboratory Assistant 3- Pathology in Portland, Oregon


Providence is calling a Laboratory Assistant 3 (1.0 FTE, Evenings) to the Pathology Department at Providence Portland Medical Center in Portland, OR.

We are seeking a Laboratory Assistant 3 who will be responsible for the accurate and timely receiving, processing, and labeling of laboratory specimens, and the appropriate handling and/or disbursement of laboratory data and patient results. Supports personnel work with acute-care and outpatient caregivers, Pathologists, Surgeons, PA's and other Laboratory Services staff in performing their duty. This person will also assist with autopsies.

Additionally, this position is responsible for registering outpatient laboratory encounters obtaining complex demographic, insurance, and medical information.

Successful candidates will maintain up to date knowledge and competency on required registration functions.

The Lab Assistant 3 utilizes multiple computer applications in order to complete patient encounters.

In this position you will have the following responsibilities:

Laboratory Compliance:

  • Demonstrates competency in compliance by carrying out personal responsibilities required by the PH&S Laboratory Compliance Plan, including annual training.

  • Maintains knowledge of numerous complex dynamic compliance requirements.

  • Ensures compliance is met with various Federal, State and other regulatory bodies which includes, but is not limited to CMS, CAP, TJC, CLIA, EMTALA, COBRA and HIPPA.

Technical Skills:

  • Acts as a resource for specimen collection and handling requirements, laboratory procedures and hospital protocols.

  • Accurately performs advanced specimen processing functions, which may include: preparation of slides, stains, solutions; media and culture set up; pre-analytical instrument setup, opening/weighing human organs, assisting at autopsies, etc.

  • Performs and documents scheduled and unscheduled maintenance on laboratory instrumentation as assigned.

  • Accurately performs and documents analytical procedures and patient testing as assigned according to state and federal regulations.

  • Independently applies computer skills to access appropriate HIS/LIS information. Demonstrates enhanced experience in the use of lab-specific software and desktop software such as Word, Outlook, Excel, etc.

  • Independently identifies and resolves progressively complex discrepancies and specimen integrity issues and is able to troubleshoot, resolve and document variances.

  • Utilizes all computer programs properly and effectively.

  • Verifies patient information (full legal name, spelling and date of birth) and accurately inputs all required information into the STAR Patient Care system assigning a medical record number using correct search procedures.

  • Enters physician orders as appropriate for patient services.

  • Documents and accurately receives, processes and distributes specimens to assure proper preservation of sample and timely analysis and reporting of results.

  • Exhibits excellent telephone etiquette and Service Excellence skills, utilizing key words at key times.

  • Effectively instructs and trains new employees or students.

  • Performs specimen collection.

Quality Assessment:

  • Demonstrates the ability to promptly and accurately perform quality control procedures with appropriate documentation.

  • Initiates and documents corrective action when taken.

  • Initiates written variances (including self-reporting) to ensure continuous quality improvement.

  • Is able to identify, analyze and resolve complex technical and procedural variances.

  • Provides succinct situations summaries of evolving situations, problems and solutions.

  • Participates in department QA projects as requested or required.

  • Ensures all quality control procedures are performed prior to patient testing as appropriate.


  • Completes assigned tasks, meeting section turn-around-times.

  • Works inter-departmentally and intra-departmentally to ensure laboratory goals are met.

Knowledge Acquisition:

  • Provides team members and other lab staff with verbal and written in-services pertinent to the work group.

Business Knowledge:

  • Understands the principles of quality improvement, efficiency and Service Excellence.

  • Understands and supports departmental goals.

  • Responds to technical questions with accurate and complete information and refers questions appropriately.

  • Adheres to departmental policies and procedures.


Required qualifications for this position include:

  • High School Diploma or Equivalent

  • 2 years college education -OR- equivalent education/experience

  • 3 years healthcare, or related field experience including phlebotomy-related experience

  • Demonstrated outstanding Service Excellence experience

  • Clerical or client services experience

  • Demonstrated experience with State and Federal and other regulatory Compliance regulations including CMS (Centers for Medicare & Medicaid Services), CAP, TJC (The Joint Commission), CLIA, EMTALA, COBRA and HIPPA.

  • In compliance with the Nuclear Regulatory Commission (NRC) criminal background check and fingerprinting may be required for position

Preferred qualifications for this position include:

  • Courses in biological sciences, anatomy, and medical terminology

  • Industry-related experience in a high volume, acute care setting

  • Certification from an approved government agency or nationally recognized professional organization (ASCP, NCA, etc.)

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Evening

Job Category: Medical Technologist

Location: Oregon-Portland

Req ID: 263384