Providence Manager Specialty Clinic Office - Heart Clinic in Portland, Oregon
Providence is calling a Manager Specialty Clinic Office - Heart Clinic (1.0 FTE, Days) to Mother Joseph Plaza Portland in Portland, OR
We are seeking a Manager Spec Clinic Office - Heart Clinic St V that will manage the office supervisors over non-clinical functions of the clinic (i.e. reception/registration, phones, appointments, and referrals/prior authorizations or medical records). Manages the business operations and activities of the Clinic. Ensures that all non-clinical services within the clinic are provided in a timely and accurate manner which is sensitive to the patient's physical, psychological, and spiritual needs.
In this position you will have the following responsibilities:
Manage overall aspects of daily operations (i.e., appointments, patient flow, medical records, revenue cycle, and registration/reception) within multiple clinics
Oversee the supervisors who develop and implement the daily work schedule
Aid the supervisors in processing time cards, approves time-off requests, and authorizes overtime for staff
Recruit, hire, train and supervise all non-clinical staff in cooperation with clinic manager (i.e., patient relations representatives, billing and scheduler coordinators, referral specialists, and medical records)
Perform performance evaluations for supervisors of non-clinical staff and provides input to Medical Director/Clinic Manager/Clinical Staff Manager and/or Supervisor as appropriate for performance evaluations of all non-clinical staff and clinical staff and/or providers
Implement disciplinary action, as needed. All termination decisions must have the Clinic Manager's involvement
Required qualifications for this position includes:
Experience developing key relationships within an integrated delivery system such as hospital, health plan and support departments
Extensive experience with Microsoft Suite
Preferred qualifications for this position include:
Bachelor's Degree and one (1) year experience -OR- five (5) years experience working as a supervisor in a large clinic setting
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Director/Executive
Req ID: 278444