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Providence Health & Services Quality Improvement Coordinator in Portland, Oregon


Providence is calling a Quality Improvement Coordinator (1.0 FTE, Days) to Providence Office Park in Portland, OR.

This position supports 200 clinics within Providence Medical Group and Clinical Programs with meeting organizational goals relating to quality metrics that then support in clinic reports out to payers (Medicare, Medicaid, private insurance) the level of quality and value of care for each of our patients. This role works directly with leadership to address quality improvement initiatives as it relates to clinic performance and acts as a consultant to clinical teams to ensure we provide the appropriate tools to meet quality expectations.

A successful candidate would have a background in data analytics/project management, and be comfortable in a clinic-facing role that works directly with all levels of leadership across Oregon.

We offer:

  • Outstanding benefits

  • Competitive salary based on experience

  • Generous paid time off; work/life balance

  • Education reimbursement opportunities

  • Free Tri-Met pass

  • Free parking

In this position, you will:

  • Perform activities in four key areas:

  • Work in collaboration with administration in continuous process improvement throughout region.

  • Drive clinical quality improvement within Providence Medical Group, specialty clinics, and Clinical Programs as a champion for Quality Improvement (QI) efforts.

  • Perform internal coordination of clinical quality improvement activities.

  • Provide support of QI Program administration activities.


Required qualifications for this position include:

  • Bachelor of Art (BA)/Bachelor of Science (BS) -or- 5 continuous years of experience in heatlhcare or health plan quality management, quality improvement or project management

  • Experience in project management, program evaluation, team facilitation, data analysis, and/or medical management

  • 1 year of quality management/quality improvement experience

  • Strong experience in Excel functions, Powerpoint presentation developing, including graph/chart functions within these programs

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Req ID: 224643