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Providence Health & Services Release of Information Specialist in Portland, Oregon


Providence St. Joseph Health is calling a Health Release of Information Specialist to our location in Portland, OR.

We are seeking a Health Release of Information Specialist to respond to requests for patient information and confirms authorizations for such requests. May provide information to attorneys, auditors, disability personnel, insurance companies, physicians, clinicians, patients, business office employees, researchers and worker's compensation workers following all requirements for State and Federal regulations, HIPAA and Providence Health Systems policies.

The incumbent performs all duties in a manner that promotes the Providence mission, values, and philosophy. In all aspects, the incumbent serves as a role model for the values and mission of the organization.

In this position you will have the following responsibilities:

  • Researches and responds to requests for patient information, both routine and emergent.

  • Confirms authorizations and/or verifies requests for release of information.

  • Logs requests

  • Determines location of requested record and retrieves it. This may include multiple electronic systems, paper or fiche/film.

  • Prints, faxes, scans, photocopies or saves to disc appropriate records from records management system, microfiche/microfilm or hard copy.

  • Maintains confidentiality of Protected Health Information.

  • Serves as a resource for other Providence Health System staff in the area of specialty.

  • Routes questions to appropriate Health Information Management or ancillary services personnel.

  • Responds to Business Office requests for information and copies.

  • Performs printer operation maintenance.

  • Maintains acceptable productivity standards.

  • Performs other duties as assigned.


Required qualifications for this position include:

  • High School Diploma or GED equivalent

  • Knowledge of medical terminology

  • A minimum of two (2) years experience in health information

  • Knowledge of Federal and State laws regarding release of protected health information.

  • Knowledge of PH&S HIPAA compliance policies and procedures.

  • Ability to problem solve-selecting which of many procedures to follow in what sequence to achieve desired job results.

  • Ability to establish priorities with minimal supervision.

  • Ability to organize and prioritize work.

  • Ability to work effectively with rapidly changing priorities.

  • Ability to work with high level of accuracy with detail oriented tasks.

  • Assertive and persuasive, if called for.

  • Knowledge of Medical Record Department operating policies and procedures.

  • Keyboarding at 45 wpm.

  • Ability to read, write and speak English clearly and well.

  • Ability to communicate with courtesy and effectiveness in receiving and providing information.

  • Ability to interact with physicians and other health care professionals in a positive manner.

  • Ability to work effectively in a team to follow procedures and to accept accountability for the work product.

  • Knowledge of general hospital operations as well as office routines.

  • Knowledge of medical record content essential.

  • Knowledge of the hospital computer system.

  • Organizational ability in scheduling workflow.

Preferred qualifications for this position include:

  • AA Degree or at least some college level course work, particularly in health information technology

  • Experience in a hospital environment

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Health Information Management (HIM)

Location: Oregon-Portland

Req ID: 304316