Providence Health & Services Service Equipment Specialist *Sign-On Bonus $1,500 in Portland, Oregon
Providence is calling a Service Equipment Specialist Home Medical Equipment Distribution (1.0 FTE, Days Full-Time) to Providence Home Services Building in Portland, OR.
This opportunity has a Sign on bonus of $1,500, that will be paid out in 2 installments over the span of 12 months from your start date.
Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire System .
We are seeking a Service Equipment Specialist - Home Medical Equipment Distribution who will be responsible for providing home medical equipment according to physician orders in a variety of living situations including private residences and long term care facilities. This position is accountable for the safe use of home medical equipment through evaluation of the living environment and education of patients, caregivers, and clinicians on the correct use and function of equipment provided. This is a patient facing position that functions independently.
This position performs home environmental safety inspections to include safe access into the home, safe use of equipment in a multi-level home, safe use of supplemental oxygen in living environment including smoke detectors, and working electrical outlets. Reviews the disaster preparedness instruction pamphlet and patient rights and responsibilities with the patient/caregiver. Performs customer service functions and facilitates minor equipment repairs. Follows The Joint Commission, Oregon State Health Administration, and Oregon Department of Transportation and Washington Department of Transportation regulatory guidelines and completes all required documentation.
Providence HME provides a variety of home medical equipment to support a "hospital at home" setting, including oxygen systems, respiratory equipment, hospital beds and mobility equipment for patients who require medical equipment to recuperate and function in a home setting post hospitalization and for management life limiting illnesses.
In this position you will have the following responsibilities:
Provide home medical equipment in home and long-term care settings
Plan, coordinate and prioritize patient encounters according to clinical need, timing of hospital discharge, and productivity objectives
Communicates and negotiates schedule with patients and caregivers initially and throughout the day to accommodate changing priorities
Perform home environmental safety assessment evaluating each living situation for potential hazards related to the specific equipment being provided including, but not limited to, oxygen systems, hospital beds, wheelchairs, and other mobility equipment
Facilitate the safe use of home medical equipment through education of patients, caregivers, and clinicians on the correct use and function of home medical equipment provided
Demonstrate ongoing competency of manufacturer specifications and suggested usage of a wide variety of home medical equipment
Demonstrate competency of best known ways for safe patient care using home medical equipment
Follow Department of Transportation rules and regulations for operating HME fleet vehicles including daily vehicle inspection, maintaining logs, and maintenance of appropriate safety equipment
Maintain vehicles and equipment according to The Joint Commission standards
Evaluate and maintain vehicle inventory of essential home medical equipment and supplies to support daily schedule
Be responsible for completion of all delivery documentation including signatures on delivery ticket, equipment safety checklist, patient education materials, financial disclosures, consent to treat forms
Be responsible for completion of compliance documentation including oxygen lot numbers, and asset and/or serial numbers
Establish and maintains relationships with patients, clinicians, physicians, payers, case managers, clinical liaisons, clinical support staff, and discharge planners using advanced customer service skills
Provide cost disclosure and collects coinsurance at the time of delivery
Required qualifications for this position includes:
High school Diploma -OR- GED
Valid driver’s license
No more than one moving violation or one chargeable accident within the last three years
In compliance with Providence Health & Services-OR Human Resources policy # 302 'Background Checks' a criminal background check is required for this position prior to hire
Preferred qualifications for this position includes:
One (1) year of experience in the home medical equipment industry
One (1) year of experience in customer service
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Biomedical Techs
Req ID: 302068