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Providence Health & Services Supervisor – Health Care Access & Registration *Sign-On Bonus $1,500 in Portland, Oregon


Providence is calling a Supervisor of Healthcare Access & Registration for Providence Home Services in Portland, Oregon! This position is eligible for a $1,500 sign on bonus! Approximatley 50% paid upon hire and 50% paid after 12 months of employment.

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Supervisor of Healthcare Access & Registration who will provide direct supervision of Access team operations in Providence Home Medical Equipment Access Services. The supervisor is responsible for all operational functions including referral and patient access, accurate and timely completion of medical equipment orders, and facilitation of insurance payment through insurance verification and authorization processes. Position oversees the placement of orders for medical equipment, oxygen, sleep therapy, enteral feeding and related services.

In this position you will have the following responsibilities:

  • Supervise daily activities and work flows of HME Access teams and Order Qualification staffs

  • Oversee placement of orders for medical equipment, oxygen, sleep therapy, enteral feeding and related services

  • Manage customer order and order qualification financial performance

  • Conduct caregiver performance management processes

  • Manage scheduling and staff placement to address department requirements and referral flow processes

  • Ensure caregiver competency in assigned functions by providing training and development activities

  • Analyze key operational performance measures and implements performance improvements within assigned Access teams

  • Engage in intra departmental ministry performance improvement with other Core Leaders

  • Develop summaries of key performance indicators

  • Develop summaries of staff performance including quality of work, barriers to performances, and training requirements

  • Maintain knowledge of Access Services functions, policies and procedures including order intake, order qualification, quality assurance, and store front functions

  • Maintain working knowledge of the HME software transaction system: the Time Information Management System

  • Maintain current knowledge of HME equipment, supplies, services, and multi-department operations

  • Maintain working relationships with home care providers, insurance payers, case managers, physicians, hospital and long term care facility staff and Home Services Core Leaders


Required qualifications for this position include:

  • Associate Degree -or- two to four (2 to 4) years of related experience

Preferred qualifications for this position includes:

  • Experience in insurance registration (qualification), phone center management, and customer service

  • One (1) year supervisory experience

  • Two (2) years experience with computer transaction system including data entry/inquiry in a complex business environment

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Oregon-Portland

Req ID: 307471